Daniel RicciardoSupport
FAQ
How long will it take before I recieve my order?
Our shipping takes between 2 day and 7 days. Shipping options will vary depending on the size of your item, the weight of your item. Our standard ground shipping takes approximately 4 days.
What countries do you ship to?
We currently only ship the United States, we are exploring new locations to expand to. However if you want to order from another country we can do a manual order for you. Please use the contact us page and get in touch with your location and your order.
What if I need to change my shipping address?
We operate a automated pick, pack and fulfilment service. This mean that our orders are usually ready to ship a few hours after your order. Please contact us as soon as possible with your current order address, and the new order address and we will try to adjust it as soon as possible.
I lost my password, how can I login again?
VIsit My Account details to change your email address and password.
How big are your models?
We offer a range of sizes from the smallest 1/64 (same size as a hot wheels or matchbox) through to 1/16 the size of a small skateboard.
We have put together an article about what size model to buy
When will 2023 models be out?
Even the companeis creating the models of F1 cars do not get to see the way they look until midway through the season. Even then there are always minor changes in F1 Cars through out the season.
We usually start to take pre-order for the new f1 models around May, but sometimes the cars may not be released until the second half of the year.
To be one of the first to gain access (we usually have limited stock) please become a Paddock Pass VIP Member. (note: there is a bonus offer running right now that will include a year of VIP membership for free, just make a purchase of any product)
What is Paddock Pass?
Paddock Pass is our membership, and there are two options. Both with different benefits all orders in April 2023 will receive a complimentary year of Paddock Pass VIP.
All of our membership VIP and Free get a weekly email summary of all F1 News. It is the best way to catch up with the latest in Formula 1.
Paddock Pass VIP
Our exclusive membership for DieCastF1.com that provides you VIP treatmeant. Named after the most premium ticket in Formula 1, our membership gives you exclusive and early perks, rewards, and discounts not avaliable to others.
Early Access to 2023 F1 Models
Before our new models go public, we give you exclusive access to order and pre-order new models. This means you can almost be certain you will get the latest models before anyone else, as we only have limited supply of each new team for the first 6 months.
Early Access to Sales
You will be notified prior to everyone else that a sale is underway, making sure you are able to purchase the products you want and get them before others.
Brithday Discount Code
Why not celebrate your birthday with a discount, provide us with your Birthday and we will send you a unique discount code for you to redeem in the leadup or on your brithday.
Free Shipping on all purchases
Not all of our products have free shipping, but as a Paddock Pass VIP you will get free shipping on every single product. Only valid from the second order and ground shipping to the United States.
Race Weekend Specials
During some race weekends we run exclusive specials to our VIP members. They are not avaliable to any other members only Paddock Pass VIP.
Collect Points to be exchanged for free gifts or discounts
Coming in the second half of 2023.
It cost $49/Year but purchase a product in April 2023 and get complimentary access for a year.
Paddock Pass Free
Discount Code for Second Order
A one off discount code for your second order
Collect Points to be exchanged for free gifts or discounts
Coming in the second half of 2023.